Workfront – Video Conferencing and Huddle Spaces

Introduction:

Philm Gear is a multi-media equipment supply and tech consultancy. We are founded on relationships and offer the best solutions for Video Conferencing and Huddle Spaces. We offer personalized, guided research and customized solutions in affordable packages for all multi-media needs. We thrive on applying our knowledge and expertise in creative implementation, giving our clients technology that’s easy to use. We solve AV problems.

The Client:

Workfront is a Utah-based software company that develops web-based work management and project management software. Software that features enterprise work management, issue tracking, document management time tracking, and portfolio management. The company was founded in 2001 by Scott Johnson. Workfront is designed to connect people to work and accelerate organizational success across the enterprise. Workfront has 1200 employees and approximately 4,000 customers with offices in the United States, Europe, the Middle East, and Africa.

The Problem/Need:

Workfront was regularly experiencing 20 to 30 percent downtime on all their AV systems. They had conference rooms that would remain vacant for weeks at a time due to the systems being too difficult to operate. People were not using the AV resources available to them. Workfront has 75 conference rooms available for their employees and would conduct approximately 4000 meetings per year. Their number one concern was to have AV systems that were easy to use and uniform throughout their organization.

Recommended Solution: Integrated AV and Zoom Room.

We recommended utilizing Zoom Room Video Conference service licensing rather than other, more traditional video conferencing methods. This would make creating invites and screen sharing consistent regardless of which room or office they were using. We recommended installing control systems for each room so it would be easy to control temperature, lighting, screens, presentations, room scheduling and video conferencing all from a tablet. We made sure all systems were integrated for ease-of-use. Each meeting member would be able to wirelessly access presentations and related documents at a touch. We wanted to make sure that everyone at every skill level would be able to access the technology without help from their IT Department.

Implementation:

We designed all AV systems and handled the project from start to finish making sure the design, installation, and implementation went smoothly. Each room was outfitted with the appropriate equipment based on the space. We installed the same control systems and ways to connect throughout. We integrated all systems so that utilizing the AV systems was the same regardless of the location for ease-of-use. It became easy to access a wireless presentation, start a video conference call, or just control the blinds. We made sure all video conferencing cameras were eye-level and that each piece of equipment was in a convenient location. The AV equipment integrated seamlessly into the environment keeping the rooms professional and presentable. And it just works.

Results:

Implementation of Workfront’s new AV systems was simple and painless. Learning how to use the new systems took very little time and was easy for all employees to adopt. During the first year of utilizing our integrated AV solution, Workfront saw a 60 percent increase in conference room and AV systems usage as well as a zero percent downtime with meetings starting on time, greatly increasing team collaboration and productivity.

Client Review:

Workfront is exceedingly happy with the results of our AV solutions. Now Workfront’s end-users know how to go into a conference or training room, start a meeting and share materials. The AV systems are intuitive and easy to use with no down-time.

“The number one concern we had was ease-of-use. If our end-users don’t want to use the product, it’s not going to get used. No matter how great it is, no matter how advanced, cool and shiny the thing is, it’s never going to get used if the end-user doesn’t understand how to use it and are unable to easily adopt it. Philm Gear came in and designed everything from the ground up, gave us the right products, and everything just works.”

-James Sennett, Corporate IT Manager, Workfront

Huddle Rooms

Guest Post by Amie Fipps

Huddle rooms are becoming the “it” meeting space for more and more companies using collaboration. Huddle rooms provide a more flexible approach to getting work done in a less formal environment, unlike the corporate atmosphere of an executive conference room. These little dynamos are great for taking care of serious business like webinars, sales presentations, job interviews, conferences with remote workers and more.

Every meeting space, no matter how small, should be equipped with a high-quality dynamic audio and video conferencing solution that allows people to communicate and engage. Their small size also makes them a budget-friendly option since equipping four huddle rooms typically costs less than outfitting one conference room, and yet they offer more productivity potential.

To help with huddle room design, we created two different options for video conferencing installations.

We recommend using the AVer CAM340+ in our first solution. It’s an affordable, professional-grade USB conference camera optimized to deliver a dynamic video communication experience. The CAM340+ is a great option because of its ultra-portability and color richness. You can place it on a laptop, mount it on the wall above or below a display, or put it on a cart for a moveable meeting solution

The CAM340+ has a 120-degree field of view, one of the widest possible with zero distortion. Perfect for the growing huddle room environments where attendees are closer to the lens but sit on the edge or outside of normal cameras field of view. The CAM340+ offers the flexibility to easily move from huddle room to huddle room and is compatible with all of your favorite applications connecting to virtually any desktop or laptop, via a single USB cable. With an MSRP of $499.99, the CAM340+ is suitable for all types of video calls from professional-grade presentations to YouTube recordings to everyday meetings.

The second design includes the CAM540. The CAM540 is a great option because it provides easy, fluid, and precise video conferencing thanks to its plug-and-play functionality, quiet motor, and high-quality 4K video. It also has SmartFrame technology, so you can include any participants in the frame with a push of a button. The AVer CAM540 is a sleek and modern video conferencing camera that is perfect for huddle up to medium-sized meeting rooms. With compatibility to the latest conferencing platforms, the CAM540 makes your meetings convenient to start and stress-free.

For a great audio solution, we recommend the HDL300 system. It works with Microphone Mist technology, an entirely new approach to audio conferencing, which fills the room with thousands of virtual microphones. For the first time, meeting participants can be heard no matter where they move in the room or which direction they face. It’s an affordable, professional-grade audio solution optimized to deliver a dynamic communication experience. 

With these recommendations, you get the perfect combination of Philm Gear Solutions plus AVer Equipment for your huddle room. You’ll get the most out of your meetings with solutions that are simple to install, easy to use, and compatible with all your favorite video conferencing platforms.

Video Conferencing and Control Systems Done Right – Alsco Case Study

Introduction:

Philm Gear is a multi-media equipment supply and tech consultancy. We are founded on relationships and our belief that each client gets the attention they deserve to make purchasing AV equipment and services a straight-forward and simple experience. We offer personalized, guided research and customized solutions in affordable packages for all multi-media needs. We thrive on applying our knowledge and expertise in creative implementation, giving our clients technology that’s easy to use.

The Client:

Alsco is a thriving commercial linen and uniform rental business, now headquartered in Salt Lake City, Utah and have been providing professional textile rental services since 1889. They currently serve 355,000 customers by way of more than 180 locations worldwide. They continue to shape and guide the direction of the commercial linen industry.

The Problem/Need:

Alsco just completed remodeling their Corporate Office in Salt Lake City. They got down to the studs and rebuilt their offices, conference rooms, huddle spaces, training rooms, and boardroom. As the remodel was completed, they had a different AV company install video conferencing, presentation, screens and other equipment. From day one, they could never get the AV equipment to work. They tried hosting several meetings and couldn’t get people connected for meetings and collaboration. It was at this point that Alsco reached out to Philm Gear.

Recommended Solution:

We recommended utilizing Zoom Room Video Conference service licensing  rather than other, more traditional video conferencing methods. This would make creating invites and screen sharing consistent regardless of which room or office they were in. We recommended installing control systems for each room so it would be easy to control temperature, lighting, screens, presentations, room scheduling and video conferencing all from a tablet. We wanted to make sure each member of the meeting would be able to access presentations and related documents at a touch without having to mess with cables. They had a lot of different users and we wanted everyone at every skill level to be able to access the technology without help from their IT Department

Implementation:

Each room was outfitted with the appropriate equipment based on the space. We installed the same control systems and ways to connect throughout the building. It became easy to access a wireless presentation, start a video conference call, or just control the blinds. We moved all video conferencing cameras from above the TV to eye-level. We worked with the cabinet manufacturers to cut new holes for the cameras to be mounted. We made sure each piece of equipment was in a convenient location. We handled everything from design and install to clean-up. The AV equipment integrated seamlessly into the environment keeping the rooms professional and presentable.

Results:

Our AV equipment is easy for all employees at Alsco to access and use.  They use the tablet to control lighting, presentations, screens, audio, and all related documents and media. They love that AV equipment is really hidden. Every person is able to access the technology. Everything just works! They love the result.

Client Review:

“I had an idea of what I wanted in these rooms. Philm Gear listened to what I had to say and figured out what I really needed. And that was the most valuable part of working with them.

Philm Gear helped us out from start to finish. They went above and beyond expectations.

My recommendation is to let Philm Gear design it for you.”

– Kenny Olsen – Alsco.

Zoom Room Amazing Audio Options

Simple Solution

Larger Zoom Rooms have always had difficulties in the past. Hearing and being heard regardless of where team members are in the room has been a challenge. Getting professional audio and microphone systems installed and calibration set up could add up costs and easily take to room offline for a time. Fortunately, there is a better way with Philm Gear’s Zoom Room amazing audio options.

A Better Way

Philm Gear Audio Solutions is your new answer to large room video conferencing audio. This new audio technology fills a space so you get true full-room pickup. Simple installation and calibration make downtime for the room negligible. Your team is up and running with a fully functioning, easy to hear and be heard, even if moving around the room, audio and microphone system.

  • Simple Installation: Our audio systems can be installed in less than an hour. Use with Zoom or any Video Conferencing platform. There are no drivers to install.
  • Auto-Calibration: No required initial and ongoing calibration. Once installed, calibration is automatic.
  • Room Manager: You may choose to customize your audio and input settings and keep your system current with automatic updates.

One of Philm Gear’s solutions is the HDL300. How the HDL300 system works is with Microphone Mist technology, an entirely new approach to audio conferencing, which fills the room with thousands of virtual microphones. For the first time, meeting participants can be heard no matter where they move in the room or which direction they face.

This option is only available with the HDL300 system, which includes a microphone array and speakers in a unit that can be hung on the wall anywhere in a meeting room, which is a new approach to meeting room microphones.

The HDL300’s advanced system processing capability, which can handle 15,000 MIPS (millions of instructions per second), allows the system to process sound from all of its virtual mics in real time. It focuses on the cleanest sound sources, without gating or clipping, and optimizes them for distortion-free, natural-sounding conversations. This mitigates the problems of dead zones and limited range. The result is an excellent experience for remote participants.

The HDL300 is designed for small to mid-sized rooms up to 30′ x 30′ (9.14 x 9.14 m). The Dual HDL300 can accommodate large rooms up to 30′ x 50′ (9.14 x 15.24 m). Both are designed to facilitate active collaboration where meeting participants move freely about the room to engage with other team members and interact with displays. Simple installation requires less down time for the room.

Calibration and maintenance for changes in room or number and movement of participants is automatic. Firmware updates are also automatic through the included an audio manager. Little or no maintenance is required.

These wall-mounted units are inconspicuous and professional looking for pleasing esthetics.

Virtual microphone technology also solves “problem rooms.” Reactive surfaces, HVAC, movable furniture and dead zones are problem room ingredients that can confound conventional systems. Virtual microphone technology allows the HDL300 system to focus on the highest processing gain value (typically a person talking) and intelligently presents background sounds proportionately to the desired audio. Add in the system’s high-quality stereo speakers, and the result is a premium audio experience.

Video conferencing has become commonplace and is a key component on how businesses with multiple locations stay connected. Even more commonplace, however, is problems with microphones and audio. But this doesn’t need to be the case. Let us help you get the best quality audio to finally be able to hear and be heard clearly.